Today, our lives are almost impossible to think without gadgets, electronic devices, software, and whatnot. Our day-to-day tasks are made easier with smartphones. And, when you talk about smartphones, you can’t forget the contribution made by Apple. The iPhone devices that are manufactured by the company are simply loved by people all over the world.
Not only the iPhone, but all the tech devices made by the company are awesome and people use them in their day-to-day lives. iTunes is one such service used by people regularly.
Recently, many iPhone users have reported the problem of iTunes cannot read the contents of the iPhone. They say that when they are connecting their iPhones to their PC, the contents are not read by iTunes. Actually, this error is not limited to iPhone but it happens to other iOS devices also such as iPod Touch and iPad.
At the time of connecting the iPhone device to the pc, the error arrives and it asks to restore the iPhone to factory settings. Today, Technographx has brought this article to make you know why this error arrives and how can one fix it. So, let us continue reading and figure it out.
One warning that we want to give to you before we move ahead is that make sure you don’t click OK when iTunes asks you to restore to factory settings otherwise you will be lost all your important data.
Why this problem arises?
Till now, Apple has not given any official answer as to why this problem arises. But, it is likely that improper files are written by the third-party software and that’s why this problem is arising or it may be also due to the corrupted data.
Now, let us have a look at the methods for solving this issue.
Delete a song from iPhone
It may be possible that the issue is resulting due to the corrupted data so if you delete a song then it will force iTunes to update its database. When you do so, the corrupted files in the device may be repaired or deleted and the issue may get fixed. Follow the steps below for doing so.
- First of all, remove the iPhone device from the pc.
- Now, remove one song that you don’t require anymore. Long press the song and then tap remove for removing it.
- After doing so, you have to restart the iPhone and then connect it to PC for checking the status of the issue.
The problem might be arising due to the older version of iTunes. It should be updated to the latest version. After doing so, check whether the problem got solved or not. If not, then don’t lose hope, go the next method.
Another method is to reinstall iTunes. Remove the iOS device connected to your PC and then uninstall the iTunes. Now, you need to download it once again and reinstall it. Then, restart the system and connect your iOS device and see whether the problem got fixed or not.
Restore iPhone to Factory Settings
This method is not recommended to be done first. If all the other methods don’t work for you then you can go for this option.
If you restore your phone to factory settings then it will erase all your data so please be aware of it. Also, if you have some important files that you need to save at any cost then you should take a backup of it first of all and then take this step.
When the error message pops up saying that “iTunes cannot read the contents of the iPhone” then you need to go to the Summary tab in iPhone preferences. Now, you need to click Restore for restoring the iPhone to factory settings. Now, you have to click the OK button and just have patience waiting for the process to end.
You can alternatively restore the iOS device by going to “Settings” > “General” and then clicking “Reset”.
So, here were the solutions for fixing this issue. Follow the steps properly and fix the issue so that you never get the error once again. For more updates on this, don’t forget to follow Technographx!